Help

For store owners

How do orders reach me? When a buyer places an order, it is saved and you get an email. The buyer then taps "Send on WhatsApp", which opens WhatsApp with the order typed out to your number.

What if the buyer doesn't send the WhatsApp message? The order is still saved. It shows in your dashboard with a "Not sent on WhatsApp" note, and you still get the email.

How does stock work? If you track stock, the count goes down when you accept an order, and comes back if you cancel it. At 0 the item shows as sold out.

Can I change my store link? Yes, from Settings. Link changes are reviewed by our team first. Once approved, your old link keeps working for 30 days.

For buyers

How do I pay? You pay the store directly when you get your order. The store tells you how.

Where is my order? Open the tracking link from your order page or your WhatsApp message. It shows each step.

Still stuck? Contact support.